COVID-19 Updates and Information


 

 

Our Commitment to Patient Care, Health & Safety:
Planning Our Next Steps (Posted 4/28/20)

As we have been adapting to our new world in the midst of the COVID-19 pandemic, RehabOne Medical Group remains unwavered in our commitment to providing the best care for injured workers. We have already begun strategic planning on how we will transition back to the "new normal" once the Stay-at-Home Order has been lifted. Our plan will prioritize the health and safety of our patients, employees, and communities. We believe that open communication, transparency, and corroboration are critical to achieving great outcomes. We look forward to providing further information as it develops.

We are also very excited to announce that we are now offering Tele-Rehab services for patients participating in our multidisciplinary Functional Restoration Program.

Tele-Video Office Visits Now Available (Posted 3/24/20)

Due to the state-mandated Shelter-In-Place Order, and to protect the health of our patients and staff, RehabOne Medical Group will now be conducting patient care via tele-video visits. With tele-video visits, we can continue to deliver essential and time-sensitive patient care. 

Our office will be contacting patients to provide instructions and answer any questions.  If there are any issues with tele-video, patients can expect a phone call from their provider at their scheduled appointment time. 

For directions on setting up tele-video conferencing on your smartphone or computer, please CLICK HERE.

If there are any questions or concerns, our call center is available, but we do ask for your patience with response time as we are experiencing an increased call volume.  We are maintaining our regular office hours at this time.  If it is necessary to pick up a prescription or paperwork, all visitors will be screened and expected to adhere to social distancing etiquette.

We are temporarily suspending all hands-on treatment services at this time including acupuncture, active therapies, myofascial and chiropractic care.  

Patient Emails (Posted 3/19/20)

In order to expand our ability to communicate with our patients, we are asking all patients to call our office and provide their email addresses.  This will enable RehabOne the ability to communicate vital information to our patients.  We are all challenged during this unprecedented pandemic. RehabOne is proud to be able to continue to meet your medical needs.

Upcoming Appointments (Posted 3/18/20) 

While we continue to provide exceptional care and safety for all of our patients during the COVID-19 pandemic, we may need to reschedule some appointments. If there are changes to your care, you will be contacted by our office.

We encourage everyone to take the necessary steps to protect your health. Please visit the California Department of Public Health and Centers for Disease Control and Prevention websites for the latest guidance on how best to avoid contracting the virus.

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